We have implemented these practices for the Hotel Eldorado Website (www.hoteleldoradokelowna.com) and for other promotional websites as we may publish from time to time.
Collection and Use of Personal Information
Personal information means any information that may be used to identify an individual, including, but not limited to: a first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other information necessary to provide a service that you requested.
We may use and disclose personal information with respect to the provision of goods or services for our customer’s benefit. We may also use and disclose personal information for the purpose of providing a list of winners names in association with contests that we may run from time to time. By entering into one of our contests or requesting that we provide you with goods or services, you hereby consent to our collection, use and disclosure of your personal information for these purposes.
We make every effort to honour the preferences of our website users concerning the collection and use of personal information through our websites. You may visit our websites anonymously. As a general matter, we collect the domain names of our visitors in order to measure use, to improve the content of our sites or to customize the content or layout of the site for the individual consumer. We may also aggregate information relating to our visitors' traffic patterns.
We only collect e-mail addresses which are volunteered by the consumer through e-mail messages to our company, through surveys or through competition registrations.
We do not collect, retain, use or disclose e-mail addresses submitted to us by third parties.
We do use the e-mail lists compiled from information volunteered by our customers for marketing purposes and to keep those interested in our services informed about items of specific registered interest. Additionally, we may want to notify consumers about recent updates to our websites, to provide news notification (such as case studies or white papers) to our customers and to confirm competition or event registrations and other requests and submissions.
You may opt-out from receiving any promotional or marketing e-mails by notifying us at the address specified at the bottom of any unwanted e-mail.
Other Personal Information
We may use a mailing address or phone number that a customer provides for a variety of Hotel Eldorado-related reasons. We may send periodic mailings to customers or telephone them to inform them of offers, new services or events. If you do not wish to receive such contacts, you may request to be removed from the contact list at the time of the call or upon receipt of the mailing.
Personal Information is Not Disclosed to Outside Parties
Any information that you provide to us will be used for our purposes only. Your information will not be shared with individuals or other companies (such as direct mail organizations) unless authorized or required by law. However, we may need to provide your name and delivery address to third parties that we use for delivering specific services to you (such as support services or shipping).
We safeguard the security of the data you send to us with physical, electronic, and managerial procedures. We use industry-standard-encryption to enhance the security of data transmissions. In other areas, we notify you with a pop-up screen when we transfer or receive certain types of sensitive information. There are also appropriate security measures in place in our physical facilities to prevent loss or unauthorized use of sensitive information.
Hotel Eldorado does not accept online payment of accounts and therefore will not request, either by email or on any website, the submission of credit or debit card details, or passwords for any third party website.
While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us, and we urge you to take every precaution to protect your personal data when you are on the Internet. Products and services are available which can help give you privacy protection while navigating the Web. See http://www.privacyalliance.org/resources/ for an overview of many privacy-related tools.
We do not structure our websites to attract children. Accordingly, we do not intend to collect personal information from anyone under 18 years of age.
Oversight and Questions
We welcome comments and questions on this policy. As stated above, we are dedicated to protecting your privacy and we will make every reasonable effort to keep your information secure. Due to the rapidly evolving changes on the Internet, we may update this policy from time to time without notice to you. All revisions will be posted to this site. Questions regarding our policy should be directed to: